Michael Todd Cosmetics Reviews

Michael Todd Cosmetics has an overall rating of 2.6 based on 29 reviews. Customer feedback on Michael Todd Cosmetics is mixed.

2.6/5.0

29 reviews

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All Michael Todd Cosmetics Reviews (29)
Robert.bauman
June 02, 2026
"Customer service was just okay"
I had to reach out to michaeltoddbeauty.com about my order, the wait for a reply was kind of ridiculous. They were polite once they got back to me, but I still had to follow up again before everything got sorted out. It wasn’t a terrible experience, just not as quick or smooth as I expected
Aaron_karalis75
May 16, 2026
"I’ve been using this for a bit..."
I’ve been using this for a bit now, and my skin looks way less tired. The fine lines seem a little softer too, which is really nice.
maureen_Stevens84
May 13, 2026
"Wrong item and vague promises"
I ordered one thing and they sent me something completely different. When I reached out, I just got vague promises about fixing it soon, but no clear answer on what’s actually going to happen or when. Frustrating experience overall.
Barry-gilbreth
April 30, 2026
"Check the replacement heads before you panic"
I thought I was going to have to buy a whole new brush, so just a heads up—check the site first before you do that. The replacement heads were actually available, which was a relief. Shipping was okay, not super quick, but it got here fine. I’m giving it 4 stars because I do wish they had more options in stock.
madeline-Dennis
April 14, 2026
"Was I the only one confused by the instructions?"
I got confused trying to use it because the directions felt really unclear, like there were steps missing or something. I kept having to guess what I was supposed to do next, which got annoying fast. Maybe it was just me, but I feel like the instructions could’ve been way more helpful.
michaelreddick1834
April 04, 2026
"Quit on me way too fast"
I actually liked this thing at first, which makes it even more frustrating. After only a few months, it started shutting off randomly, and now it barely works at all. For what I paid, that’s completely unacceptable. Whoever made this clearly didn’t care about durability.
hello_joseph668
April 02, 2026
"Ingredients were... just okay"
I mean, some of it seemed to work fine, I guess, but I kept looking at the ingredient list and it just felt a little cheap for what it costs. Not terrible or anything, just... I don’t know, I was expecting better.
rogerluciano4152
March 28, 2026
"Shipping was faster than I expected??"
I ordered from michaeltoddbeauty.com the shipping was quicker than I thought it would be. I got the tracking email the next day, and my package arrived just a few days after that. The box looked fine, everything was inside, no issues there. I’m giving it 4 stars because the tracking didn’t really update much at first, which was a little annoying?? But overall, it was a good experience
SuzanneEthington
March 10, 2026
"Dermaplaning was disappointing"
I was really hoping for that smooth, fresh feeling after dermaplaning, but my skin still felt rough afterward. Maybe the treatment was rushed or not done as carefully as it should’ve been, because I didn’t notice the results people usually talk about.
lillian1990
March 10, 2026
"Not totally convinced I can trust them"
I ordered from michaeltoddbeauty.com, the whole experience was just okay. The website looks professional enough, but something about the brand didn’t quite sit right with me. There’s a lot of big wording and claims, but the information feels a little mixed, which makes me wonder how much of it is really as solid as they make it sound. Maybe it’s fine, but I’d probably be more cautious before ordering again.
don_Jones71
March 08, 2026
"I had a hard time finding what I..."
I had a hard time finding what I needed, and some of the pages were slow to load
Wayne_vernon86
February 23, 2026
"Does a good job cleaning my brush"
I picked this up to clean my beauty device because I was starting to notice makeup and general gunk building up on it, especially after using it a few times in a row. Overall, it works well. I don’t have to scrub a ton, which I appreciate because I don’t want to be too rough with the brush or wear it out faster than necessary. It lifts off the old makeup and leaves the device feeling a lot fresher and cleaner afterward. The only reason I’m taking off a star is that it seems to take a little longer to dry than I was expecting, so I have to plan ahead a bit and not clean it right before I want to use it again. Other than that, I’m happy with it and will keep using it
ricky_Hardwick76
February 23, 2026
"Didn't notice much of a difference"
I used this for a few weeks my skin looks pretty much the same. I was paying attention to little things too, like the texture around my nose, the small dry patch near my cheek, and whether my skin looked any smoother in the morning. Nothing really changed for me. I expected a bit more, so it was kind of disappointing.
harry-Rokus
February 22, 2026
"Such a nice, gentle scent"
I really like this one. The scent has a soft, pleasant vibe without feeling overpowering at all. It just comes across as clean and easy to wear, which I love.
JosephEdwards
February 07, 2026
"I tried shopping on michaeltoddbeauty.com and it..."
I tried shopping on michaeltoddbeauty.com and it just felt harder than it needed to be, the pages were kind of slow and I kept clicking around trying to find basic stuff that should’ve been easy to get to.

The menu on my phone was confusing and checkout felt like it had extra steps for no real reason, I almost gave up a couple times because it wasn’t broken exactly but it was annoying enough that I didn’t want to keep dealing with it.

The products might be totally fine, I can’t really say much there, but the site itself made the whole shopping experience feel like a chore and I probably wouldn’t rush back to use it again.
Kylie.dorr
January 29, 2026
"Returning my order was such a headache"
I tried to return my order it turned into way more of a hassle than it ever should’ve been. The replies were slow, the instructions were confusing, and I’m still sitting here waiting on my refund like I’m supposed to just be endlessly patient about it. It’s frustrating having to keep waiting around for something so basic. Not worth the stress, and I won’t be ordering from michaeltoddbeauty.com again
Ulysses_elliott87
January 28, 2026
"Battery lasts good"
I bought a device from michaeltoddbeauty.com, i’ve been happy with it so far. The battery life is better than I thought it would be, and who doesn’t love not having to charge something every single time they use it?

I can get a few uses out of it before I need to plug it back in, which is great because I’m the kind of person who always forgets to charge stuff. The charging time isn’t bad either, so that’s definitely a plus.

I’m giving it 4 stars because I do wish the battery indicator was a little easier to read. Sometimes I’m left guessing how much power is actually left, and isn’t that a bit annoying? Other than that, though, I don’t really have any complaints
james_Vaness83
January 23, 2026
"The reorder caught me off guard again"
I got charged before I even realized the reorder was happening again. It’s partly on me for not keeping better track, but it was still frustrating. I guess it reminded me how easy it is for automatic stuff to slip by when life gets busy.
tonysuarez8098
January 15, 2026
"Confusing warranty info and no real help"
I tried getting help with my warranty, but it didn’t go anywhere. The website makes it sound like one thing is covered, but when I reached out, I got a different impression and no clear answer. I’m still stuck with no help, and the whole process has just been confusing.
James_vang00
January 10, 2026
"Not great for sensitive skin"
I tried this once and my cheeks started stinging and turned red quickly. My skin is sensitive, so maybe it just wasn’t a good match for me, but it felt like a preventable irritation if it had been gentler or labeled more clearly. I wouldn’t recommend it for anyone with easily reactive skin.

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